Hearing Professionals mission statement:
That is why we created our Hear Life© program. It’s our way of providing care to you for years to come, after you have purchased your hearing aids. We want to ensure that your devices are working well and you are hearing the way you should.
As part of our commitment to you and your hearing health, this program offers many free benefits that will help you care for your hearing aid and allow you to hear the best that you can for long after you’ve purchased your hearing aids.
Enjoy all the benefits of our Hear Life© Program
One Box of Batteries
One Sleeve of Domes
One Wax Guard
Clean and Check
In office Repairs
*some restrictions may apply
45 Day – Free Trial
NO RISK SATISFACTION GUARANTEE
We understand what it takes, to hear well again and that is why we offer all Hearing Professional patients, our exclusive satisfaction guarantee. What does that mean? Most places will only give you 30 days to use their hearing devices before you have to return them, to get some of your money back. That is not good enough for our patients! Our Audiologist and Specialists will work very closely with you for 45 days to help you hear what you have been missing. Unfortunately, there are some instances when even the best hearing devices and the best follow up care are just not enough. When this happens, most companies will keep some of your money to take the hearing aids back, as a “restocking” fee. We do not! If you would happen to fall into that small group of people that need to return their devices, we are happy to return ALL of your money within that extended 45 day satisfaction period.
Remember, at Hearing Professionals, better hearing is not good enough. We want you to hear the best you can!
*Under Ohio law (section 1345.30 of the Revised Code), a consumer has the right to return a hearing instrument for any reason within thirty (30) days after it is originally delivered to the consumer or a person acting on the consumer’s behalf and receive a refund of the consideration paid for the hearing instrument not later than fifteen (15) days after presenting proof of payment for the hearing instrument and returning it in the condition in which it was received, except for normal wear and tear. At Hearing Professionals, we give our consumers forty-five (45) days to return the hearing instrument(s) in the condition in which it was received, except for normal wear and tear. In addition, although we are able to charge a return fee, we do not and therefore, a full refund will be issued in accordance to the guidelines above.
A lot goes into helping our patients Hear Life the best they can. We are proud to offer the above services with our HearLife program so that your hearing is completely hassle and worry free.
- Free batteries.
- Free in-office cleanings and adjustments.
- Free yearly hearing evaluations.
- Demonstrations of new hearing aid technology.
- Free repairs that can be done in the office.
- Three year manufacturer repair warranty and a three year loss and damage insurance on most devices